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Work site environment

• Noisy
• Odours
• Wet/damp
• Hot

Work setting

• Food service establishment
• Fine dining establishment
• On-site customer service
• Coffee shop
• Restaurant

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Set staff work schedules and monitor staff performance
• Address customers' complaints or concerns
• Prepare food order summaries for chef
• Establish methods to meet work schedules
• Ensure that food and service meet quality control standards

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player