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Responsibilities

Tasks

• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Monitor movement of supplies and materials between departments
• Perform routine clerical duties
• Prepare and submit reports
• Ensure smooth operation of computer equipment and machinery
• Arrange for maintenance and repair work
• Ensure accuracy of completed time sheets, payroll and other summaries
• Ensure proper functioning of equipment
• Maintain work records and logs
• Perform general office duties
• Recruit and hire staff
• Co-ordinate traffic flow of supplies
• Monitor production progress
• Prepare and maintain progress and other reports
• Project management
• Arrange training for staff
• Co-ordinate, assign and review work
• Dispatch personnel according to schedules and work orders
• Follow-up on issues with work orders
• Knowledge of cross border dispatching regulations and practices
• Operate computer-aided communications and dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Microsoft Visio
• Dispatch management service software
• Monitoring and tracking software
• Electronic scheduler
• Electronic mail
• Spreadsheet
• MS Outlook
• MS Access
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows